Privacy Policy

SchedForge booking and appointment text messages · Nawsera Ltd
Version: November 3, 2026

This notice explains how Nawsera Ltd handles information for SchedForge bookings and appointment text notifications. It does not describe every Nawsera product or a business’s separate services. Our SMS program is being prepared; text delivery is not active yet.

Information we use

Booking information includes your name, email address, phone number if provided, selected business, service, staff member, appointment time, and appointment changes. We also process technical information needed to secure the service, prevent abuse, and diagnose failed requests.

If you choose appointment texts, we keep a record of your choice, the enrolled number, appointment and business, collection time, source, and the wording and policy version shown when you enrolled. When messaging is available, we also process delivery results and opt-out requests.

Why we use it

We use this information to arrange and manage appointments, provide requested notifications, respond to support requests, protect the service, and honor your messaging preferences. Supplying a phone number by itself is not permission to send automated texts.

Businesses and service providers

The business where you book and its authorized team can access the booking information needed to provide your appointment. Access is limited by business and staff permissions. A business may have its own privacy notice for the services it provides.

Authorized business owners and general managers can view consent recorded for their appointments and subsequent opt-out or re-subscription evidence for the enrolled number. This helps explain why notifications stopped. They cannot override your opt-out or view other businesses’ appointment details through that history.

We use service providers for hosting, storage, security, and delivery. When SMS delivery is enabled, Twilio and mobile carriers process the number and message needed to deliver your requested text. These providers process information to perform those services.

We do not sell or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Consent to SchedForge appointment texts is not transferred to participating businesses for their independent texting programs. SMS opt-in information is excluded from any permission to share information for third-party marketing.

Protection and retention

SchedForge encrypts stored customer contact details and limits access to authorized users and service providers. We retain booking, consent, and suppression records as needed to operate the service, resolve requests, honor opt-outs, and meet applicable obligations. An opt-out does not itself delete appointment records.

Your choices and requests

You can book without enrolling in SMS. Once texting is available, reply STOP to stop messages from the SchedForge sending number across participating businesses. Contact info@nawsera.com to ask about your information, request access, correction, or deletion, or get privacy help. We may verify your identity and coordinate with the business before addressing a request; some records may need to be retained for security or applicable obligations.

Contact and related terms

Nawsera Ltd operates SchedForge. Contact info@nawsera.com. Our SMS Terms of Service describe the notification program, message frequency, charges, and opt-out process.